We've compiled a list of Federal Agencies where you can document a complaint against a company. The topic areas are arranged alphabetically. Use the letter index to jump to a topic. If you can't find the topic you need, call toll free 1-800-FED-INFO for assistance.

Please note that many of these agencies will not act on the behalf of individual consumers, although they do use complaints to document a pattern of abuse that may allow them to take action against a company. For other sources of assistance, please refer to the Consumer Action Website.

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Airline Accessibility or Discrimination

Phone: 1-202-366-2220

E-mail: airconsumer@ost.dot.gov

Write:
Aviation Consumer Protection Division
U.S. Department of Transportation
Room 4107, C-75
Washington, DC 20590

On-line complaint form

Animal Feeds and Products (veterinary)

Phone: 1-888-FDA-VETS (1-888-332-8387)

Regional phone numbers

Write:
Food and Drug Administration
Center Veterinary Medicine
Division of Compliance
7500 Standish Place, HFV-230
Rockville, Maryland 20855

Write to Regional Offices

Airline Baggage and Service

Phone: 1-202-366-2220

E-mail: airconsumer@ost.dot.gov

Write:
Aviation Consumer Protection Division
U.S. Department of Transportation
Room 4107, C-75
Washington, DC 20590

Auto Dealers

Phone: 1-877-FTC-HELP (382-4357)

Write:
Federal Trade Commission
CRC-240
Washington, D.C. 20580

On-line complaint form

Alcohol, Tobacco and Firearms

Write:
Bureau of Alcohol, Tobacco and Firearms Office of Liaison and Public Information
650 Massachusetts Avenue, NW. Room 8290
Washington, DC 20226

E-mail: atfmail@atfhq.atf.treas.gov

Automobile - Vehicles and Equipment

Phone: 1-888-DASH-2-DOT (327-4236)

Fax: 1-202-366-7882

Write:
U.S. Department of Transportation
National Highway Traffic Safety Administration Office of Defects Investigation, NSA-10.01
400 7th Street, SW
Washington, D.C. 20590

On-line complaint form

Banking - Federal Savings & Loan and Federal Savings Banks Phone: 1-800-613-6743 (business days 9:00-4:00 CST) E-mail: customer.complaint@ots.treas.gov Write: Office of Thrift Supervision 1700 G Street NW Washington, DC 20552	Banking - All others in the Federal Reserve System Alabama, Florida, Georgia, Louisiana, Mississippi, Tennessee Phone: 404-589-7239 Write: Consumer Complaints Supervision and Regulation Department Federal Reserve Bank of Atlanta 104 Marietta St., N.W. Atlanta, GA 30303-2713 On-line complaint form Delaware, New Jersey, Pennsylvania On-line complaint form All Others Phone: 202-452-3693 Write: Board of Governors of the Federal Reserve Division of Consumer and Community Affairs 20 & C Streets, NW, Stop 801 Washington, D.C. 20551
Banking - Institutions with National or "NA" in the name Phone:: 1-713-336-4301 Fax:: 1-800-613-6743 E-mail: Customer.Assistance@occ.treas.gov Write: Customer Assistance Group 1301 McKinney Street, Suite 3710 Houston, TX. 77010
Banking - State Chartered Banks Phone: 1-800-934-3342 Write: Federal Deposit Insurance Corporation Compliance and Consumer Affairs 550 17th Street NW Washington, DC 20429 Customer Assistance

Cable Television Complaints Phone: 1-888-CALLFCC (1-888-225-5322) Write: Federal Communications Commission Cable Services Bureau Consumer Protection and Competition Division 445 12th Street, S.W. Washington, D.C. 20554 On-line fact sheet	Cell Phones, Pagers, Wireless Phone: 1-888-CALL-FCC or 1-888-TELL-FCC (TTY) Fax: 717-338-2694 Write: Federal Communications Commission Wireless Telecommunications Bureau Enforcement and Consumer Information Division Informal Complaints and Public Inquiry Branch 1270 Fairfield Road Gettysburg, PA. 17325 On-line complaint form
Consumer Products (except cars, food, drugs, cosmetics and medicine) Phone: 1-800-638-2772 On-line complaint form	Charities Phone: 1-877-FTC-HELP (382-4357) Write: Federal Trade Commission CRC-240 Washington, D.C. 20580 On-line complaint form
Cosmetics Phone: 1-800-270-8869 (automated phone system) Fax: (202) 205-5098 Write: Complaints Coordinator Office of Cosmetics and Colors 200 C Street S.W. (HFS-106) Washington, DC 20204	Companies (including finance, mortgage, credit card, and credit bureau) Phone: 1-877-FTC-HELP (382-4357) Write: Federal Trade Commission CRC-240 Washington, D.C. 20580 On-line complaint form
Credit Unions Phone: 1-703-518-6330 Write: National Credit Union Administration Office of Public & Congressional Affairs 1775 Duke Street Alexandria, VA 22314- 3428

Disabilities - Architectural Barriers Act Access Violoations

Phone:1-800-USA-ABLE (1-800-872-2253) or 202-272-5434 from 10am-5:30pm, Eastern time, Monday, Tuesday, Thursday and Friday; 10am-2pm Wednesday. TTY users should call 1-800-993-2822 or 202-272-5449.

E-mail enforce@access-board.gov

Write:
Access Board
1331 F St., NW, Suite 1000
Washington, D.C. 20004-1111

Food (except meat and poultry)

Phone:301-443-1240 (emergency only)

Regional phone numbers

Write:
Center for Food Safety and Applied Nutrition
Food and Drug Administration
200 C St., SW HFS-555
Washington, DC 20204

Health Clubs and Exercise Equipment Phone: 1-877-FTC-HELP (382-4357) Write: Federal Trade Commission CRC-240 Washington, D.C. 20580 On-line complaint form	Housing Discrimination Phone: 1-800-669-9777 Write: Office of Fair Housing and Equal Opportunity Department of Housing and Urban Development 451 Seventh Street, Room 5204 Washington, DC 20410-2000 Write to Regional Offices On-line complaint form
Home Improvement Phone: 1-877-FTC-HELP (382-4357) Write: Federal Trade Commission CRC-240 Washington, D.C. 20580 On-line complaint form

Investments

Phone: 202-942-7040
202-942-9634 (fax)

Write:
Securities and Exchange Commission
Office of Investor Education and Assistance
450 5th Street, NW
Washington, DC 20549-0213

On-line Complaint Form

Meat and Poultry Phone: 1-800-535-4555 (voice) (202) 720-3333 (Washington, DC, area) 1-800-256-7072 (TDD/TTY) Write: Food Safety and Inspection Service United States Department of Agriculture Washington, D.C. 20250-3700	Medical Drugs and Products Sold Online Phone: 301-443-1240 (EMERGENCY only) 1-800-FDA-1088 (1-800-332-1088) to request a complaint form Fax: 1-800-FDA-0178 (1-800-332-0178) fax your complaint form Write: MedWatch The FDA Medical Products Reporting Program Food and Drug Administration 5600 Fishers Lane Rockville, MD 20852-9787 On-line complaint form For problem Websites that DO NOT involve a life-threatening or otherwise serious reaction, fill out this on-line form To report e-mails promoting medical products that you think might be illegal, forward the email to webcomplaints@ora.fda.gov.
Medicines, Drugs, Medical Devices Phone: 301-443-1240 (EMERGENCY only) 1-800-FDA-1088 (1-800-332-1088) to request a complaint form Fax: 1-800-FDA-0178 (1-800-332-0178) fax your complaint form Write: MedWatch The FDA Medical Products Reporting Program Food and Drug Administration 5600 Fishers Lane Rockville, MD 20852-9787 On-line complaint form

Online Service, Auctions, Websites, E-commerce

Phone: 1-877-FTC-HELP (382-4357)

Write:
Federal Trade Commission
CRC-240
Washington, D.C. 20580

On-line complaint form

You may forward unsolicited commercial e-mail (spam) to the FTC UCE@FTC.GOV

Retail Stores

Phone: 1-877-FTC-HELP (382-4357)

Write:
Federal Trade Commission
CRC-240
Washington, D.C. 20580

On-line complaint form

Spam or junk e-mail

Phone: 1-877-FTC-HELP (382-4357)

Write:
Federal Trade Commission
CRC-240
Washington, D.C. 20580

On-line complaint form

You may forward unsolicited commercial e-mail (spam) to the FTC UCE@FTC.GOV

Securities and Stocks

Phone: 202-942-7040
202-942-9634 (fax)

Write:
Securities and Exchange Commission
Office of Investor Education and Assistance
450 5th Street, NW
Washington, DC 20549-0213

On-line Complaint Form

Telephone Service (Billing, Access, Service, Long Distance)

Phone: 1-888-CALL-FCC or 1-888-TELL-FCC (TTY)

Write:
Federal Communications Commission
Consumer Information Bureau
Consumer Complaints - Telephone
Washington, D.C. 20554

On-line complaint form

Vaccines

Phone: 1-800-822-7967 or 301-217-9660

Download a copy of the complaint form.